We offer a range of evaluation consultancy and training services for education settings as well as arts, culture and heritage organisations. These services include the development of evaluation frameworks, evaluation matrixes, methodology and toolkit design, data analysis and report writing. Whether you need a logic model, theory of change, final report or a creative, storytelling approach for your project we can support you.
Example Case Study: National Trust, Reconnecting the Rooms
The consultancy commission is a phased, collaborative learning partnership designed to build internal evaluative capacity and establish a robust, outcomes-focused framework for measuring public benefit and social impact.
The commission's centred on the following core components:
Baseline Review: Conducting a comprehensive audit of existing documentation, historical data capture, and storage practices to identify strategic areas for improvement.
Mixed-Methods Data Collection & Analysis: Implementing a dual qualitative and quantitative approach using web-surveys, stakeholder interviews, and session observations. This data is evaluated using thematic analysis, descriptive data analysis, and document analysis supported by data visualization.
Framework and Toolkit Development: Collaboratively designing a customized 5-Step Evaluation Framework (adapted from the Centre for Cultural Values) that integrates a structured Logic Model. This includes creating an outcomes-focused Evaluation Matrix template to map, track, and evidence short-, medium-, and long-term objectives alongside standardized survey templates.
Capacity Building and Training: Delivering tailored professional development sessions to shift project teams from theoretical understanding to practical application. This utilised embodied, relational, and collaborative evaluation methods to empower staff and wider sector partners.
Embedded Learning Partnership: Providing ongoing operational guidance throughout the project's delivery phase. This involved establishing dedicated evaluation workstreams, co-designing creative audience feedback tools, and facilitating annual "Reflect and Learn" cycles to foster continuous improvement.
The ultimate objective of the commission is to mentor the project team into full evaluative autonomy, transitioning the consultants from an active delivery role into a long-term advisory capacity as a critical friend.
The West of England Combined Authority, Community Support Fund supported the most vulnerable within our communities, including those who’ve suffered disproportionately due to COVID-19. The project provided the vital first step towards learning, training and work for many people. Towards the end of the Creativity Works project we used creative mapping to encourage participants to reflect on their journey through the programme and to imagine and visualise pathways to new opportunities, whether that be via education, training, or employment.
This creative approached formed an important and valuable part of the project for participants as well as providing a rich source of visual data to go alongside the statistics and survey data also included in the evaluation reporting.
The participants work alongside each other with support from an artist, our facilitator and a mental health support worker to reflect on their journeys as well as enable them to consider their future intentions, goals and aspirations.
The approach offered the visual mapping, the conversations during the process and via the informal conversations that followed.
The participants themselves gained from the process as it enabled them to see how far they had come, to chart a way forward, and to be signposted or referred onto next steps, meaning that despite the project only being 7-8 weeks long, they had supported, self-determined progression routes mapped out ahead of them.
What did participants say about the process?
“Being able to engage with my creativity in a supportive environment. The opening creative opportunities enabled us to ground ourselves and enter the space and open ourselves to the content.”
If you are not sure exactly what or how you want to evaluate your project, but know you don't just want it to be the same as you've always done it. Or maybe you want to be able to prove to your funders that the immeasurable is just as valuable as the measurable?
Maybe you just want to process to be as painless and unobtrusive as possible?
We have experience of so many approaches to monitoring, evaluation and impact measurement including creative workshops, community engagement meetings, walkshops and data heavy surveys and spreadsheets.
We have worked on project and National Portfolio Organisation [NPO] evaluation reports for arts and creative organisations, designing, collecting and producing reporting for both project grants and NPO annual reporting.
We are firm believers that this immense amount of data shouldn't only feed the funder, but should also offer the provider the opportunity to really explore their successes and their areas for improvement. Knowing who you reach can really help you answer the question "who is missing". And we can help you with that.
Working with the Cool Ventures team we drew out the considerable social value already offered by the team as part of their successful contracts.
We then developed this further mapping these against the Sustainable Development Goals and specifically against the National TOMS Framework [Social Value Portal] in support of a Bid for Universal Business Support to South Gloucestershire Council.
Cool Ventures were successfully awarded this significant contract and you can check out their services here.